Submitted by Steve on 10:07, 24th Apr, 2021 | 0

After 10 years of service, a wonderful vehicle that was sponsored by Carey Olsen has had to retire and we are appealing for funds or a donation of a GSPCA Animal Welfare Electric Ambulance Van and Charging Point.

The GSPCA are called out to and investigate over 2000 calls or incidents of concerns of animal welfare every year 24 hours a day 7 days a week.

The GSPCA is striving to be as green as possible and we do our best for the environment and we would love to replace the retiring vehicle with a much more eco electric model and we are appealing for support.

The GSPCA team all have many roles and functions and when the Welfare Vehicle isn’t investigating cruelty and neglect complaints the Animal Welfare Manager Lorna Chadwick is often out doing home visits for animals looking for homes, helping with rescues, going out to do educational talks, liaising with the authorities, attending agricultural shows and so much more helping thousands of animals in many ways every year.

To donate to our appeal please go to

Or if you or your business can support us in obtaining a vehicle please email [email protected] or call 257261

Lorna Chadwick Animal Welfare Manager said “Our welfare work is 24/7 and we never know where and when we could be called out to check on animals or causes of concern.”

“Just in the last few weeks we’ve been to see poorly rabbits, thin chickens, pigs that were fine, dogs locked in cars in the sunlight, to mention just a few.”

“In recent years we have seen cases or cruelty and neglect go to court involving reptiles, farm animals, puppies being illegally transported and been part in investigations and the care of, and rehabilitation of animals from homes where there have been real cause for concern.”

“The GSPCA Animal Welfare Vehicle is out all days of the week and we would love any support towards this essential transport to help animals that are suffering or in many cases animals who have owners that just need a little education and advice.”

Steve Byrne GSPCA Manager said “The GSPCA was founded 148 years ago to prevent cruelty and promote kindness and this is a key part of our role helping the animals of Guernsey to this day.”

“In 1915 we had an Inspector investigating cruelty and in those days they used ‘pedal cycle’ as transportation which you can see some of us do even today if things are close by, but we really need transport to move animals and ensure we can respond as quickly and ideally as eco friendly as we can.”

“For many years we have used petrol or diesel vehicles and we are trying to now convert to electric for our environmental footprint as a caring organisation who tries are very best to help the world around us.”

“The GSPCA Animal Welfare Ambulance on a busy day can do up to 100 miles going from cruelty complaints to school talks.”

“With over 2000 calls a year to investigate we are out daily ensuring the animals of Guernsey are looked after.”

“The type of vehicle which would be ideal is an electric Nissan NV200 and we have launched an appeal of £16,500 as we have seen reasonable vehicles and with a charging point we hope that this would enable us to purchase a vehicle a of 4-5 years of age although if someone would sponsor this or a new electric vehicle then we would love to hear from them on 257261 or email me [email protected] .”

Here is the information all about our Animal Welfare Department

The GSPCA Welfare Department is made up of the Animal Welfare Manager and GSPCA team members. The Department is ultimately responsible for animal welfare issues on and off site, canine behaviour and training, and the rehoming of the Shelter dogs. 

Animal Welfare Complaints

The GSPCA’s main aim is to prevent cruelty to animals and help those at risk of cruelty and neglect. 

Animals are protected from cruelty and mistreatment by the Animal Welfare (Guernsey) Ordinance, 2012.

This legislation protects animals from acts of violence and neglect and places a duty on owners to care for any animal that they keep on the basis of the five freedoms which are -

  • FREEDOM FROM HUNGER AND THIRST by ready access to fresh water and a diet to maintain full health and vigour.
  • FREEDOM FROM DISCOMFORT by providing an appropriate environment including shelter and a comfortable resting area.
  • FREEDOM FROM PAIN, INJURY OR DISEASE by prevention or rapid diagnosis and treatment.
  • FREEDOM TO EXPRESS NORMAL BEHAVIOUR by providing sufficient space, proper facilities and company of the animal's own kind.
  • FREEDOM FROM FEAR AND DISTRESS by ensuring conditions and treatment which avoid mental suffering.

Every day we receive calls from members of the public who are concerned for the welfare of an animal. These calls are our priority and as such welfare staff will drop everything to respond to such a call. More often than not we are able to resolve any problems that we find and can put the caller’s mind at rest but there are occasions when further action is required.

 We rely on the general public to provide us with important information regarding animal welfare within the Community, especially in situations where an animal may be at risk, and as such we must act professionally and with discretion. Any call to the Shelter involving a concern about an animal is dealt with in the strictest of confidence and at no time are the details of a complaint or complainant discussed with third parties.

What happens when we receive a complaint?

  • The details of the concern are logged as an animal welfare concern. The more information we receive the better and while some people would rather not tell us who they are contact details of the caller are extremely important. If we are unable to locate an animal in distress they will be the only lead we have and it can mean the difference between us being able to help an animal and having to abandon what may be a very serious investigation.  
  • A member of staff will locate the animals to assess the situation and gather all relevant information. We always carry an identification card and will show you who we are. Our aim is to collect evidence and investigate the circumstances and condition of any animal before making a judgment about a person or situation. We know from experience that some animals that look neglected and ‘starved’ are often just old and infirm and receiving treatment from a vet.   

 If a member of our team has been to your property and you are not home they will always leave a card to inform you of our visit and who to contact. If you do not find a card then it was not a member of the GSPCA’s welfare team that visited your property. 

  • Education or prosecution. We need to determine whether an offence has been committed or whether it is a case of someone simply needing our help and support. In the majority of cases education is key and more often than not some help and advice can greatly improve the ability of the owner to care for their pet and therefore improve the quality of life of the animal. If however we believe that an offence has been committed we will investigate the matter further.
  • We will always complete follow up visits where necessary, to ensure that our advice has been taken on board and to reassess the animal(s). If we find that there has been no improvement in the animal’s circumstances and quality of life we will move to take further action. 

Please note:

We will always show identification

We will always leave a calling card to inform you of our visit and who to contact.

We do not behave in a threatening manner when investigating cases of cruelty.

We do not make visits at unsociable hours unless we have been asked to attend by the Police or another Agency.


If you need advice or feel you can longer care for your own animal please contact us. The GSPCA will always offer Shelter to your animal without prejudice.

Behaviour and Training

Welfare staff work with all of the Shelter departments monitoring and managing the behaviour of animals in our care; providing environmental enrichment and reducing stress. It is vitally important that we continually observe the behaviour of the Shelter animals whether boarding or looking for a home, as a change is behaviour is often the first indication that they are not well or need a little more 1-2-1 attention.

The Welfare Manager is also responsible for the behaviour and training of dogs on and off site, including dog training classes which are held 3-4 times a week. As an animal welfare charity it is important that we do not at any time compromise an animal’s mental or physical welfare. As such all of the training that we undertake uses positive reinforcement methods only.

“If there is a kinder alternative why do it any other way”

Please note:

The GSPCA does not offer ‘residential training’ to Boarding animals as we believe that the most important aspect of any training or behaviour modification programme is the owner – dog bond.

Click here to go to our Training page

Rehoming of Dogs and home checks

We regularly receive dogs in that are looking for new homes and the department is responsible for all aspects of rehoming the GSPCA dogs which includes:

  • Receiving the dog into the Shelter
  • Gathering information about the dog such as its behaviour and veterinary history
  • Assessing the dog’s temperament
  • Setting the rehoming criteria for each dog e.g. is it suitable to live with children, can it live with cats
  • Receiving application forms and contacting prospective owners
  • Introducing the dog to the potential new owner
  • Carrying out the home check for each dog
  • Carrying out the post home check and finalising the adoption

Click here to go to our Dog Adoption page

Other roles:

As well as the responsibilities outlined above the department also carries out many other vital roles with in, and on behalf of, the Society.

  • Carrying out home checks for the States Housing Department
  • Carrying out home checks for UK Rescue Charities
  • Acting as experts on Welfare and Behaviour Panels
  • Liaising with other Organisations and Agencies on all matters related to Animal Welfare and Behaviour.
  • Fundraising initiatives
  • The annual GSPCA Magazine
  • Promotion of the GSPCA and its work in the Community

If you would like further information about any of the work we do please contact the Shelter on 257261 and speak to Lorna Chadwick.



Donate by calling  01481 257261, by post to GSPCA, Rue des Truchots, St Andrews, Guernsey GY6 8UD or online

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By leaving a gift to the GSPCA in your Will really helps us to improve the lives of animals into the future.  After providing for those you care for, please consider leaving a proportion of what remains to the GSPCA it is so appreciated and makes a real lasting legacy.

A gift like this to the GSPCA ensures our animals and those in Guernsey will always have someone to keep them safe. To find out more please 

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To find out about the States of Guernsey tax relief information on gift aid up to 2020 on donations totalling between £500 and £5000 please see the details by going to

2021 gift aid is from £500 and up to £7500 and here are the details -

To download the form to claim for 2020 or before please follow this link

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In line with States of Guernsey advice please DO NOT visit the GSPCA if have been outside of the Bailiwick of Guernsey in line with their advice or have any symptoms of Coronavirus and we continue visits to the Shelter for only essential reasons and to please call us on 01481 257261 or email [email protected] before your trip to see if we can help without you coming to the Shelter. For the latest information and advice please visit

With huge challenges on our resources and a drop in income from boarding and donations please help us help animals in Guernsey with our #GSPCACoronavirusCrisisAppeal by donating online via -



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