Submitted by Steve on 23:23, 27th Apr, 2023 | 0

The Customer Service Awards 2023, refreshed, revamped and presented by Island FM & Channel 103 opened nominations on the GSPCA 150th anniversary on the 14th February this year and recently closed for the judges to look at the nominations.

After a hiatus of four years, there Customer Service Awards highlighted there is more reason than ever to praise our Island’s hard workers.

On Thursday 24th April just after 6pm the awards welcomed  those attending to The Customer Service Awards 2023 in in Guernsey which took place at the Duke of Richmond Hotel.

The Customer Service Awards acknowledge the value of those people who go above and beyond in our communities.


  • Professional Services
  • Accommodation
  • Retail
  • Food and Drink
  • Leisure and Tourism
  • Individual Employee
  • Sole Trader
  • Digital
  • Team
  • Start Up
  • Charitable
  • Special Recognition

As well as these there was an overall category.

For the awards the main sponsors were Cherry Godfrey and the other sponsors for each category were ASR, Sheppards estate Agents, Hand Picked Hotels, Sarnia Hotels Guernsey, Blink Recruitment Redefined, delimited IT Solutions, Law at Work, D.W.Arundell, The Carpet Doctor, Network Insurance & Financial Planning, The Red Carnation Hotel Collection and Insurance Corporation all of whom were present to hand out each of the awards.

Steve Byrne GSPCA Manager said “It was wonderful to attend the Customer Service Awards 2023 with Island FM, the fabulous sponsors and all the amazing finalists.”

“It was really special to be nominated not only as it is our 150 years since we were founded and we strive to do our best 24/7, but also we work alongside so many of the charities, businesses and individuals that were present and we are so lucky to have the support from Island FM in so many ways calling out lost and found animals to promoting our events on air.”

“Three of the reception team came along with myself Terry, Sarah and Sarah and we arrived to a wonderful friendly room.”

“We took our seats and really enjoyed seeing the fantastic nominees and those lucky enough to win.”

“In the Charitable Sector there was the GSPCA, Grow and Guernsey Voluntary Service both who we know and admire so well as they do amazing work.”

“Our team work so hard to do our best for the animals and the community of Guernsey and it was such a surprise when we were called up as the winners and we all went up on stage to receive the award as without all of the team we couldn’t do all that we do.”

“The night carried on and when it came to the final award, the Overall Winner we were so surprised.”

“The other overall finalists were Sitar and Rachel Goater both of which do such fabulus customer care and if we thought we were surprised before when Carl Ward said ‘and the Overall Winner is….GSPCA’ we just couldn’t believe it, so much hard work and passion goes into so much of everything we do it was so so humbling.”

“A huge thank you to everyone involved, nominated and the winners, we all enjoyed such a special evening, made extra special as its our 150th year and all the team are so thankful for the kind recognition of everything we do.”

“A special thanks must go to those that nominated us and especially all that support us in all we do.”

Terry Buckley GSPCA Head of Reception said “What a wonderful night.”

“We all had so much fun and really couldn’t believe it when we won.”

Sarah Langlois GSPCA Receptionist and Ambulance Driver said “I don’t really get to go to these types of events and we were so surprised when we won as there were so many great nominees.”

“We really love what we do at the GSPCA and always try to do our very best and we care so much.”

Sarah Goddard GSPCA Receptionist said “Thank you so much for a really lovely evening.”

Steve continued “We have such a busy 2023 and currently we have our Small Animal Section being built which we are fund raising for.”

“To find out more on the build please check out .”

“We also have many other plans and ways to support our work as we celebrate 150 years and there are many ways to get involved so please do check out ."

“Without you and your support we couldn’t achieve so much.”

Check out a youtube VT of the evening -


Donate by calling  01481 257261, by post to GSPCA, Rue des Truchots, St Andrews, Guernsey GY6 8UD or online

GSPCA Celebrates 150 years in 2023

This year the GSPCA celebrate 150 years and to find out more please check out

Sponsored Event

Why not create your own sponsored event or challenge -

For lots more ideas why not visit our fundraising page

Wish List

Check out our wish list page from the smallest of items to our biggest of projects there are many ways to support us -

To visit our Amazon Wish list to see some of the items we need to help the wildlife please visit -

GSPCA Wildlife Hospital Appeal

To make a direct donation please visit -

To Buy a Brick in the new Wildlife Hospital and download a leaflet please click here -

Larger donors or corporates may want to make a larger donation and become an Exclusive Build Partner and to find out more please visit -

Legacies & Bequests

By leaving a gift to the GSPCA in your Will really helps us to improve the lives of animals into the future.  After providing for those you care for, please consider leaving a proportion of what remains to the GSPCA it is so appreciated and makes a real lasting legacy.

A gift like this to the GSPCA ensures our animals and those in Guernsey will always have someone to keep them safe. To find out more please 

Gift Aid on Donations over £500

To find out about the States of Guernsey tax relief information on gift aid up to 2020 on donations totalling between £500 and £5000 please see the details by going to

2021 gift aid is from £500 and up to £7500 and here are the details -

To download the form to claim for 2020 or before please follow this link

Become a sponsor and GSPCA member

Why become an Angel Pen Pal Sponsor and support our work each month please visit -

To become a Corporate Angel Pen Pal form for your business to sponsor animals in our care each year please click here  

Share our posts and follow us on social media

Many of you will have seen us on social media and your support liking and sharing our posts is really appreciated, and to visit our social media pages please go to





Subscribe to our Supporters Newsletter

To subscribe to our supporters newsletter and find out about upcoming events and news please go to

Below are our usual opening times but these are occasionally adjusted to ensure we provide the best of care for the animals and those needing our 24/7 help, in an emergency please call 01481 257261


Reception & Shop area

Collecting/Dropping Off Boarding Dogs & Cats

Viewing animals for adoption

Emergencies Call 257261 or the Shelter is manned 24/7

GSPCA Charity Shop in Smith Street


11am – 4pm

11am – 4pm

11am – 4pm


8am - 530pm


11am – 4pm

11am – 4pm

11am – 4pm


8am - 530pm


11am – 4pm

11am – 4pm

11am – 4pm


8am - 530pm


11am – 4pm

11am – 4pm

11am – 4pm


8am - 530pm


11am – 4pm

11am – 4pm

11am – 4pm


8am - 530pm


11am – 4pm

11am – 4pm

11am – 4pm


8am - 530pm


11am – 4pm

11am – 4pm

11am – 4pm



Bank Holiday’s

(**Varied times**)

**Possibly 11am – 4pm**

**Possibly 11am – 4pm**

**Possibly 11am – 4pm**


Closed unless advertised


Upcoming Events we are at and need your help -

Are you supporting the GSPCA our 150th year? Here are a few ways you could get involved | GSPCA Guernsey

April - August 2023 Autism Guernsey and GSPCA Puffin Parade

2023 – AGM – Date to be Confirmed

May 2023 - International Respect for Chickens Month

7th May 2023 EDABL Seafront Sunday

Friday 12th May to Friday 19th May GSPCA 150th Year Cupcake Week

Sunday 21st May 2023 150th Year Celebrations & Animal Welfare Seafront Sunday -

Tuesday 23rd May 2023 International Turtle Day

Tuesday 30th May – International Hug Your Cat Day

Wednesday 31st May 2023 - Volunteer Induction Evening

June 2023 – National Microchipping Month

June 2023 – 150th Year Sponsored Dog Walk – Date to be Confirmed

4th June 2023 Arts Seafront Sunday

10th June 2023 Saffrey Rotary Walk

Summer 2023 – Summer Sunday Family Lunch

Wednesday 14th June 2023 – World Sea Turtle Day

Sunday 25th June 2023 – Guernsey Charities Fete

25th June 2023 EDABL Seafront Sunday

Friday 23rd June 2023 - Take Your Dog To Work Day

June 26th to July 3rd 2023 – National Rabbit Week

Monday 5th July 2023 – Viaer Marchi at Saumarez Park -

Wednesday 12th July 2023 – Volunteer Induction Evening

Sunday 16th July 2023 – World Snake Day

6th August 2023 EDABL Seafront Sunday

13th August 2023 EDABL Seafront Sunday

Monday 14th August 2023 – World Lizard Day

16th and 17th August 2023 – West Show -

23rd and 24th August 2023 – North Show -

September 2023 - World Animal Remembrance Month

GSPCA 150th Year Ball – Date to be Confirmed

24th September 2023 St Johns Ambulance Seafront Sunday

Wednesday 13th September 2023 - Volunteer Induction Evening

October 2023 - World Animal Month

Wednesday 4th October 2023 - World Animal Day

Wednesday 25th October 2023 - Volunteer Induction Evening

Wednesday 8th November 2023 – GSPCA Dog First aid Course

Wednesday 15th November 2023 – GSPCA Cat First aid Course

Wednesday 22nd November 2023 – Volunteer Induction Evening

Monday 4th December 2023 – World Wildlife Conservation Day

Many more events will be added and dates to be confirmed and if you have any events or ideas to celebrate our 150 years please get in touch…………..



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